To pursue global standards of excellence in all our endeavors namely teaching, research, and consultancy and continuing education and to remain accountable in our core and support functions, through processes of self-evaluation and continuous improvement.
develop human resources to serve the nation;
recognize teaching as a unifying activity;
nurture integrity, creativity and academic freedom;
retain a willingness to experiment with new paradigms
Quality Policy – Career Mantra
We are committed to provide education consultancy, of International standards with a Human Touch, at optimum cost and to bring in continuous improvement in line with evolving student needs. Exceed customer expectations in terms of quality and performance. This we will achieve, by a holistic approach and the integrated team work of, constantly learning and committed professionals, interfaced with state-of-art-technology.
It is company policy to:
Maintain and keep records of a quality management.
Ensure all staff are fully trained and understand their role providing quality and good customer service.
Provide services which fully meet customer requirements.
Strive for continual improvement in performance, and highlight objectives and progress through internal and external communications.
Understand and anticipate customer needs and deliverables.
Provide ongoing necessary training and tools to the associates to contribute to our quality effort.
Exceed customer expectations in terms of quality and performance.
Continuous improvement of our processes and systems.
Timely deliveries to meet customer requirements.
Constantly upgrade the skills of our employees to serve our customers better.
We are committed to being very aggressive in our attitude towards quality and customer service, primarily since we want to be ranked as the "best" in our business. Quality is not just another goal, it is our basic strategy for survival and future growth.
We are committed to continually improving our professional consulting services to meet and exceed the needs of our clients.
We make this Policy meaningful by:
Hiring or subcontracting people with a demonstrated high skill level in areas of expertise that match the services provided for clients.
Providing a learning environment where the growth and development of employees is actively encouraged and supported.
Advancing our global capabilities by sharing our experiences, knowledge and resources among and between consulting practices and offices.
Enhancing our global business systems to meet international standards.
Measuring our progress against meaningful targets